About Reservations

Requirements and cautions

1.Please contact the hotel once if you are arriving after 10 p.m.
2.We may accommodate a request for late checkout until 1 p.m. at the latest. Staying after 1 p.m. will be considered the second night and require the basic accommodation charge.
3.Room cleaning for guests staying for two or more nights is offered until 1 p.m.
Please note that room cleaning is not available after 1 p.m.
4.Please refrain from using paints, coloring agents, etc. in the building and in the guest rooms.
5.Please note that you may have to pay for cleaning fee and repair cost if paints or coloring agents are attached.
6.Please refrain from using musical instruments in the building and in the guest rooms.

Cancellation Policy

1.Same-day cancellation: 80% of the room rate
2.Cancellation up tp seven days prior to the check-in date: 50% of the room rate
3.Cancellation made 14 to 8 days prior to the day before the check-in date: 20% of the room rate
4.If the number of days of the reservation shortens, cancellation charges equivalent to the number of days shortened will be charged.
5.In any case, cancellation charges equivalent to 100% of the room rate for the entire reservation will be charged for no-shows.